Dispatch uptime 99.98% · Live in 3 markets
02 · Workflow

Booking taken at 22:14 →
chauffeur paid by Monday.

One connected pipeline from the website tap through to the bank deposit — no re-typed jobs, no dispatch WhatsApps, no reconciliation spreadsheets.

01

Passenger books

Via your web booker, a call handled inside the console, or your branded passenger app. The quote is instant and the card is captured up front.

02

Dispatch confirms

The job lands on the live board. Auto-allocation offers it to the best-fit chauffeur — or your operator taps once to assign it manually.

03

Chauffeur drives

The driver app handles navigation, flight delays, meet-and-greet notes and status updates. The passenger watches the car approach live.

04

You get paid

Fares settle into your Stripe or PayPal account — 100% yours. Corporate clients receive one consolidated invoice at the end of the month.

Anatomy

Every rail, one system.

Where the data lives, how it moves, and who sees what.

Bookings channel
Website · Phone · Branded app · Corporate portal
Dispatch mode
Auto-allocation with one-click manual override
In-trip
Live GPS · turn-by-turn nav · flight watcher
Payments
Stripe · PayPal · Corporate invoice on account
Post-trip
Digital receipt · driver statement · trip export
Quick answer

A trip flows through four connected stages on Ridezora: (1) the passenger books via your web booker, phone or branded app and a card is captured up front; (2) the job lands on the live dispatch board where auto-allocation offers it to the best-fit driver in under a second; (3) the driver app handles navigation, flight delays and status updates while the passenger tracks the car live; (4) fares settle to your Stripe or PayPal account and corporate clients receive one consolidated monthly invoice. No re-typed jobs, no dispatch WhatsApps, no reconciliation spreadsheets — one pipeline from tap to payout.

Frequently asked questions

How does a booking flow through Ridezora?

The passenger books via the web, phone or branded app. The job auto-allocates to a driver in under a second. The driver app handles the trip. The fare settles to your bank the same week (Stripe/PayPal) and corporate trips land on one monthly invoice.

Do I need a dispatcher, or can everything be automatic?

Both work. Auto-allocation runs the entire flow without human intervention on typical days. A dispatcher can override any allocation with one click, and the audit trail records the reason.

How are payments handled?

Retail passengers are charged via Stripe or PayPal at booking; corporate accounts are billed monthly on account. Ridezora takes zero commission — 100% of every fare lands in your bank.

Can Ridezora handle phone bookings?

Yes — dispatchers can create bookings directly in the console with the same quote engine passengers see, so phone-in customers get the same fixed price and confirmation email.

How is a flight delay handled mid-trip?

Ridezora's flight watcher subscribes to live landing and gate-arrival events. If the flight moves, the pickup slot shifts automatically, the driver is notified and the passenger sees the updated ETA in the branded app.

Ready when you are

Watch Ridezora dispatch your first booking.

Thirty minutes. A sample fleet configured for your city. No obligation, no sales script — just the console, the booker and the driver app in action.