05 · FAQ
Answers, before you ask.
The ten questions we hear most on the first demo call. If yours isn't here, drop it in the demo form on the homepage — a real human replies, usually inside a day.
Is Ridezora fully white-label?
Yes. The web booker runs on your own domain, and the driver and passenger apps carry your company name, logo and colours in the App Store and Google Play. Your customers never see the Ridezora brand.
Does Ridezora charge commission per ride?
No. Ridezora charges a flat monthly platform fee with zero commission on fares. Whether you run 100 or 10,000 trips a month, 100% of the fare revenue stays with your company.
How long does it take to go live?
Most fleets go live within two weeks. A dedicated onboarding team configures your fare rules, zones, vehicle classes and branding with you, then trains your dispatchers and chauffeurs.
Does Ridezora support compliance in my country?
Yes. Ridezora includes pre-booking enforcement and driver document tracking for UK PHV operators, VTC advance-reservation workflows and TVA invoicing for France, and black-car and livery trip records for US operators.
Can passengers pay online?
Yes. Passengers can pay by card at checkout through Stripe or PayPal in USD, GBP or EUR. Corporate accounts can book on credit and receive one consolidated monthly invoice with cost-centre coding.
Can I migrate from Limo Anywhere or another dispatch system?
Yes. Customer lists, corporate accounts, driver records and future bookings can be imported via CSV during onboarding, so you switch over without losing history or upcoming reservations.
Are there per-driver seat fees?
No. Add drivers as your fleet grows without hitting a per-seat surcharge. Pricing is a flat monthly platform fee based on the size band you operate in.
Does Ridezora handle flight tracking?
Yes. Live tracking is built in for all major airlines — pickup times shift automatically when arrivals run early or late, and chauffeurs get an updated ETA in the driver app.
Which currencies and payment methods are supported?
USD, GBP and EUR via Stripe or PayPal at checkout, plus on-account billing for corporate clients with monthly consolidated invoices.
Can I export my customer and trip data?
Yes. Everything belongs to your company. Customer lists, trip history and pricing rules export cleanly to CSV at any moment — no hostage data, no lock-in.
Ready when you are
Watch Ridezora dispatch your first booking.
Thirty minutes. A sample fleet configured for your city. No obligation, no sales script — just the console, the booker and the driver app in action.