Best white-label taxi dispatch software for UK taxi companies.
UK-specific requirements
- Pre-booking enforcement — no journey started before the booking timestamp.
- Driver document tracking — PHV badge, DVLA licence, MOT, insurance and DBS expiry alerts.
- Vehicle licensing per council — LGV or PHV plate, hackney vs private-hire routing.
- TfL and local-council-ready audit exports.
- Passenger name display rules that respect GDPR.
What to skip
US-first platforms often lack the concept of a licensing authority, treat every vehicle as an on-demand cab and can't produce a spot-check-ready manifest. Rebranding a US platform for UK use is possible but the audit gap will surface at the first council inspection.
Ridezora's UK build
Ridezora ships a UK PHV module that blocks in-progress status without a preceding booking, alerts on all five driver document types at 45 and 14 days, and exports a council-ready CSV per driver and per vehicle.
Frequently asked questions
Does Ridezora comply with TfL private-hire rules?
Yes — pre-booking enforcement, driver document expiry blocking and passenger record retention are all built in. Audit exports satisfy TfL and local council formats.
Which UK cities is Ridezora active in?
Ridezora operates across London, Manchester, Birmingham, Leeds, Glasgow, Edinburgh, Cardiff and Belfast, plus regional PHV operators nationwide.
Can I run hackney and private-hire in one console?
Yes — vehicle classes flag hackney vs PHV, and the dispatcher can route accordingly. Journey type is stored on every trip for audit.
Coverage · UK · GB · London