Dispatch uptime 99.98% · Live in 3 markets
Operations · 2026-06-24

Airport fixed pricing that holds up on a rainy Friday at 5pm.

Fixed airport pricing is the feature passengers ask for and operators fear. Done well, it wins corporate accounts. Done badly, it loses money on every rainy Friday at 5pm.

Quick answer

Fixed airport pricing works when you separate the base rate (depot to terminal, genuinely fixed) from the variables (peak-hour, waiting time, meet-and-greet). Ridezora lets you configure each variable as its own rule — peak windows per airport and direction, grace-period waiting time (30 min domestic, 60 min international is standard), meet-and-greet as a checkbox uplift. Passengers see every line at quote time; invoices match the quote line-for-line so travel managers never chase surprise charges. The rule of thumb: if you can't defend a line item to a corporate travel manager in one sentence, it shouldn't be on the invoice.

Frequently asked questions

Can I set different fixed rates per airport and vehicle class?

Yes — rate cards are configured per airport, per direction (arrival vs departure), per vehicle class and per corporate account, with time-of-day and day-of-week overrides.

How does waiting time work?

A configurable grace period (typically 30 minutes for domestic, 60 for international) then a per-minute rate. Ridezora's flight-tracking integration starts the clock at gate arrival, not scheduled landing.

Can passengers see the fixed price before booking?

Yes — the web booker and branded passenger app show every quote as itemised lines: base fare, peak surcharge (if any), meet-and-greet uplift and estimated tolls, so there are no surprises on the invoice.

What happens if a flight is delayed by hours?

The pickup slot moves automatically with the live flight feed. The passenger and dispatcher see the new ETA in real time, and the driver is only committed when the plane genuinely lands.

The trick is separating the fixed and the variable. The base rate — depot to terminal — is genuinely fixed. Peak-hour multipliers, waiting-time and meet-and-greet are variable and should be quoted as line items, not folded into a single opaque number.

Ridezora exposes each of these as its own rule. Peak-hour windows are configurable per airport, per direction and per day of week. Waiting time bills after a grace period the operator sets — thirty minutes for domestic, sixty for international is a common baseline. Meet-and-greet is a checkbox at quote time with a fixed uplift.

The corporate implication matters. Travel managers hate surprise line items on invoices. When peak-hour and waiting-time rules are transparent at booking, the invoice shows a matching line — no dispute, no chased email, no goodwill discount.

The runway rule of thumb: if you can't defend a line item to a travel manager in one sentence, it shouldn't exist.

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